Family First Community Services

About Family First Community Services

In the vibrant city of Charlotte in North Carolina, is Family First Community Services. The main office is situated in the peaceful Eastover area close to Freedom Park, city amenities and major healthcare centers like Atrium Health.

FFCS started out serving clients with mental health and substance abuse issues. The program eventually expanded to offer services for children and adults with intellectual and developmental disabilities.

Tailored Outpatient Treatment That Puts Family First

As the name suggests, FFCS believes in treating the entire family, not just the individual. They specialize in outpatient services, including intensive outpatient programs (IOP), individual and group therapy, psychiatric evaluations and medication management. Their team is highly skilled at helping clients navigate co-occurring disorders with a trauma-informed and culturally sensitive perspective.

Programs for Youth, Legal-Involved Clients, and At-Risk Families

FFCS tailors many of its services with youth and families in mind. They work closely with children, adolescents and adults, including those referred through court systems. Their programming supports individuals facing behavioral health challenges while fostering stronger family connections through counseling and educational support.

Accessible, Inclusive, and Welcoming

This program accepts Medicaid and most major commercial insurance, making care accessible to many Charlotte residents. During intake, staff help guide clients through insurance verification, which clients say makes the process less stressful. The office is professional and comfortable, and its proximity to greenways and parks provides a calming backdrop for those in recovery.

Past clients mention the supportive staff and the personal attention they received. One describes her therapist at FFCS as “ kind, caring, informative, & courteous,” and another calls it the best mental health agency in the county. If you’re looking for a program that values connection as much as clinical care, Family First might be worth exploring.

Addiction Treatment Programs

Alcohol Rehab
The best way to achieve recovery from alcohol use disorder is by completing a high-quality alcohol rehab in North Carolina and applying the tools you learn to stay in sobriety. In an alcohol program you’ll not only receive treatment, but you’ll participate in activities, receive peer support, and learn how to have fun without alcohol.
Opioid Addiction
Facilities that offer substance use treatment in North Carolina can give you the skills and tools you need to break free from opioid addiction. Common services include counseling and classes on coping skills, emotional management, communication, and other key life skills. Opioid rehab programs can provide inpatient or outpatient treatment.
Drug Rehab
If you’re ready to overcome substance use disorder, a drug rehab in North Carolina can give you the tools you need. The rehab program may use multiple approaches, including nutrition, psychology, holistic methods, and support groups. These tools help you build a substance-free lifestyle and move into long-term recovery.
Young Adult Rehab
A young adult rehab in North Carolina addresses the recovery needs of clients in this life stage and gives them the tools they need to succeed. In a young adult program, the activities, peer support, and counseling are tailored to the unique needs of this age group. This may include talking about how to start a career, have a family, and live independently.
Adult Program
Adult program programs in North Carolina address the specific needs of this stage of life. In an adult program, the activities, peer support, and counseling are tailored to the unique needs of this age group. This may include talking about how to build a career, raise a family, and handle the many responsibilities of independent living.
LGBTQ Friendly Rehab
An LGBTQ+ friendly rehab in North Carolina can help you achieve long-term recovery by minimizing stigma and giving you the tools you need to break free from addiction. These treatment programs offer detox, inpatient treatment, and outpatient care tailored to the unique needs and challenges of the LGBTQ+ community.
Men's Rehab
A men’s rehab in North Carolina can provide every level of care while addressing the unique needs of men. In a men’s program, the activities, peer support, and counseling are tailored to the unique needs of men. This may include talking about career development, fatherhood, communication strategies, and more.
Women's Rehab
Choosing a women’s rehab in North Carolina can be a great way to manage gender-specific issues while also addressing substance use. In a women’s program, the activities, peer support, and counseling are tailored to the unique needs women have. This may include talking about building a career, motherhood, relationship safety, and more.

Insurance Coverage

Self-pay options
In North Carolina, one option to pay for substance use treatment is self-pay, also known as private pay. You can use a medical loan, write a check, or send money to the center electronically. Check on the fee structure, which can vary depending on the type of care.
Private insurance
If you’re looking for ways to pay for rehab in North Carolina, consider using private insurance. Insurance plans can pay some or all of the costs of rehab. Each plan has different coverage details, and you’ll pay less if you choose a treatment center in the plan’s network. Contact the insurer to find out more information.

Levels of Care

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Outpatient Rehab
If you struggle with addiction in North Carolina, outpatient care is one option for rehab. You’ll live at home or in sober living outside of sessions. During outpatient treatment, clients have independence outside of sessions, allowing them to work, attend school, and practice their new habits in real-world situations.
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Aftercare Support
Aftercare in North Carolina will help you connect with resources and support from others so you can encourage each other over the long term. A strong aftercare program can include ongoing counseling, education and employment support, housing services, and connections to community resources.

Therapies

Cognitive Behavior Therapy
Receiving cognitive behavioral therapy in North Carolina helps you identify your automatic interpretations of situations and how that impacts your behavior. CBT can help you identify and challenge maladaptive thoughts, calm your mind, and face your fears rationally.
Family Therapy
If you struggle with addiction in North Carolina, it’s common to have broken and dysfunctional family relationships. Family therapy can help you address those issues and find support from your loved ones. Family therapy is a common part of both inpatient and outpatient substance use treatment and may be used to help address trauma, build better relationships, and help loved ones become part of your support network.
Individual Therapy
In North Carolina, individual therapy allows you to work one-on-one with a professional to address your past experiences and substance use triggers. This support and accountability help you establish recovery. Substance use treatment includes detox, inpatient treatment, and outpatient care, and individual therapy may be a part of each of these stages. The goal is to help clients address the roots of addiction, develop motivation to change, and create new habits for a substance-free life.
Trauma Therapy
When you’ve experienced trauma, it’s natural to try to protect yourself from further harm. Trauma-informed therapy in North Carolina can help you see how substance use is connected to your past experiences and how you can learn to care for yourself in healthier ways. Substance use and trauma are interrelated, and trauma-informed therapy involves working with the therapist and your support network to create healthy coping skills, become empowered, and improve resilience.